This program is for your Reservation and Front Office team.

During this fun and very interactive training we will cover the importance of up-selling, what up-selling is and how to up-sell via pacing and questioning techniques.

We will look at various up-selling opportunities within your jobs and practice what we learn in a business game. If your team have never tried to up-sell before, after the Up-selling training they will be in competition to be the Up-selling champion

“Suggestive Selling Techniques” is a one-day workshop exclusively for Hotels Restaurant staff.

A highly interactive and light but powerful workshop will enable the restaurant waiters create a ‘dining experience’ for your clients – not just serve food – and in the process a memorable experience for themselves too.

This is for the hotels and restaurants who want ‘ambassadors’ in their restaurants replacing the traditional ‘waiters’ and make a difference in the hearts and minds of your diners

This is an intensive 03 days workshop taking the participants through the entire cycle of systematic training & development for business, including methods of conducting training needs analysis, professional development of a meaningful training plan for a set period and its timely implementation & evaluation etc.

This program is targeting new Training Managers, departmental training coordinators, potential staff identified to be promoted to a training function, or supervisory level staff & above, who has got an additional responsibility of managing training & development activities in the organization / department